Service Agreements are specially designed to meet the needs of small to medium sized businesses that have growing IT demands but do not want to support a full IT department.

Professional Service Agreements deliver priority on-site and remote IT support so you always have an IT expert on-call. Customized contracts allow you to choose from a wide range of professional services based on the size, complexity, and needs of your business.

Customize a Professional Service Agreement to Include:

• Initial system review and needs assessment
• System optimizations to streamline performance
• Prescheduled monthly on-site preventative-maintenance visits
• Customized number of flexiable professional on-site service hours
• No travel charges or emergency, same-day fees - ever
• Priority status when you call, bypassing the regular phone queues
• Same day service when available (excluding weekends and holidays)
• Customized number of telephone and remote technical support incidents

Need something not listed above? Not a problem.
Call (410)715-3657 or email geeks@TurnKeyOffice.net to find out how to create your own customized on-call IT department.